SERVICE QUALITY INSTITUTE OF AMERICA (SQI)

Service Quality Institute is the global leader in helping organisations to keep its customers, build market share and improve performance of the entire workforce, in order to develop a culture of delivering superior service. With global representation in over 45 countries and thirty years of experience specializing in the customer service domain, Service Quality Institute is trusted as a world class consulting, service measurement and training organisation. They facilitate a culture change and play an instrumental role in the business of critical planning of their client’s organisation.

Imperial Associates Ltd, represents Service Quality Institute in Nigeria and we are accredited to provide training and consultancy services on their behalf.

THE GRADUATE INSTITUTE OF MANAGEMENT & TECHNOLOGY (GIMT) SOUTH AFRICA